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How do I choose a kids kitchen?
See Play Kitchen Questions and Answers.

Do your products have warranties?
Yes, we stand behind all of our manufacturers warranties. Warranties generally include, but are not limited to, replacement of defective parts, missing parts, or replacement of like item. The time frames and details vary from manufacturer to manufacturer. We will help you with any warranty issues as part of our satisfaction guarantee.

What do I do if I have a problem with a product?
Contact us. We will help you. See our policies and return policy pages for additional information.

Do you ship to Alaska, Hawaii or Canada?
No. See Shipping Policy

How do you ship and how much does it cost?
Products may be shipped via USPS, parcel carriers such as UPS and Fedex or freight carrier. Selection of carrier depends on the size and weight of the product. Shipping costs are dependent on size and weight of package and distance shipped. Shipping costs are calculated upon checkout.

How fast can I get it?
Orders are typically processed in 1 to 3 BUSINESS days and may take an ADDITIONAL WEEK or so to ground ship. Expedited orders and shipping is available on some items by request. Contact us if you need an expedited order.

What payment methods do you accept?
We accept VISA, MASTERCARD, DISCOVER CARD AND AMERICAN EXPRESS as payment options on our web site. We also accept Pay Pal and Google checkout.

Is my order and information secure?
Every transaction you make will PlayKitchenPlace.com uses Secure Sockets Layer (SSL). This is an encryption technology that works with Netscape, Microsoft Internet Explorer, and AOL browsers. This technology ensures that only PlayKitchenPlace.com can see the information, and no one else. See our Security Policy and Privacy Policy pages.

I am concerned about product safety.
In August 2008, the Consumer Product Safety Improvement Act (CPSIA) made a number of changes to consumer product safety laws in the USA. Suppliers to for PlayKitchenPlace.com comply with the CPSIA and ASTM standards. See manufacturer's statements.